Shipping policy

Thank you for shopping with ZARAH STORE. We are committed to delivering your order safely and on time.

Order Processing

Orders are processed within 1–2 business days after successful payment confirmation or order verification.

Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time:

Kerala: 2–4 Business Days

Other States in India: 3–7 Business Days

Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where available) so you can track your shipment.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations. Additional charges may apply depending on the delivery location.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

Weather conditions

Natural disasters

Public holidays

Courier service delays

Incorrect or incomplete delivery address

Incorrect Address

Please ensure that your shipping address and contact number are correct before placing your order.

ZARAH STORE is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order, please contact us within 48 hours of delivery with your Order ID and clear photos or videos for verification.

If you have any questions regarding shipping or delivery, please contact us:

ZARAH STORE

📞 +91 97472 01350

📧 zarahgroupofficial@gmail.com